Delete Your Account
⚠ Warning: This action cannot be undone
Before You Delete Your Account
Please note that deleting your account will permanently remove:
- Your profile and account information
- All your saved favorites
- All your ratings and reviews
- All your comments on places
- Your view history and preferences
- Any active business subscriptions (if applicable)
This data cannot be recovered after deletion.
How to Delete Your Account
Option 1: Through the App
- Open the Khoroga app
- Go to your Profile (tap the profile icon)
- Tap on Settings
- Scroll down and tap "Delete Account"
- Confirm your decision by entering your password
- Your account will be deleted immediately
Option 2: Contact Support
Email us at [email protected] with:
- Subject: "Account Deletion Request"
- Your registered email address
- Reason for deletion (optional)
We will process your request within 48 hours and send you a confirmation email.
Data Deletion Timeline
Upon account deletion:
- Immediately: Your account becomes inaccessible and you are logged out
- Within 24 hours: Your personal data is removed from active systems
- Within 30 days: Your data is permanently deleted from all backups
What Happens to Your Reviews?
When you delete your account:
- Your reviews and ratings will be removed from all places
- Your comments will be deleted
- Place statistics will be updated accordingly
Business Accounts
If you have a business account with active subscriptions:
- Active subscriptions will be cancelled
- Your business listings will be unpublished
- No refunds for remaining subscription time
- Analytics data will be deleted
Alternatives to Deletion
Before deleting, you might consider:
- Log out: Simply log out if you want a break from the app
- Disable notifications: Turn off notifications in your device settings
- Clear favorites: Remove specific data without deleting your account
Questions?
If you have any questions about account deletion or data removal, please contact our support team at [email protected]
We're sorry to see you go and welcome any feedback on how we can improve Khoroga.